Shipping policy
Shipping Policy
Effective Date: April 2026
1. Overview
At Kloset97, we aim to provide fast and reliable delivery across the UK.
2. Processing Times
- Orders are typically processed within 1–2 working days
- Orders placed after working hours, weekends, or bank holidays will be processed the next working day
3. Shipping Times
Estimated delivery times:
- UK Standard Delivery: 5–7 working days
Delivery times are estimates and not guaranteed.
4. Shipping Costs
- Shipping costs are calculated at checkout
- We may offer promotions such as:
“FREE UK & IRELAND SHIPPING OVER £100 | ALL TAXES & DUTIES PAID”
5. Delays
We are not responsible for delays caused by:
- Couriers (e.g. DHL, FedEx, Ups)
- Weather or strikes
- Customs processing
- Incorrect delivery details provided by the customer
6. Tracking
Once your order is dispatched, you will receive tracking details via email where available.
7. Risk and Responsibility
- Responsibility for the parcel passes to you once it has been delivered
- If an incorrect address is provided, we are not liable for lost deliveries
8. International Shipping (if applicable)
- Any customs duties, taxes, or import fees may apply depending on destination
- Where stated, we may cover these charges (e.g. “duties paid”)
9. Contact
For shipping queries:
📧 kloset97clothing@gmail.com